Ouch Training Team’s Shipping and Delivery Policy
Shipment processing time
All orders are processed within 5 working days.
All orders will be processed Monday to Friday 9.00am – 4.30pm, any orders after these times, will be processed the next working day.
If we are experiencing a high volume of orders, we will let you know via email or telephone call if you should expect any delays.
Shipping rates and delivery estimates
|Shipment method||Estimated delivery time||Delivery cost|
|DHL||3-5 business days||£5.80|
|DHL||1-2 business days*||£10.00|
*Orders placed are collected the next working day, if ordered before 1pm.
Shipment to P.O. boxes
We do not post to P.O. Boxes at this time.
Shipment confirmation and order tracking
You will receive tracking information from Parcel2go via the email address supplied at checkout.
International delivery Policy
We only post to the United Kingdom at this time.
For more information, please visit our goods terms and conditions.