Meet Our Team


Choose Ouch because not all training is the same!

“The team at Ouch is our strongest asset”

Simon Cassin

I am an experienced director with a long history of working in the health and safety industry. I have a proven track record in both strategic and operational leadership, which has been improved and informed by studying both philosophy and psychology at university. I am highly skilled in the design and delivery of behaviour-based H&S training, mental health first aid and management programs.

If I had a mission it would be: to help business leaders and H&S professionals develop their ability to think critically. I’d love to hear from anyone out there who has a similar approach to learning, so if that’s you and you fancy a chat please let me know.

Su Turner

I joined the Ouch Training Team in December 2016. My role here is always developing as I am constantly learning in the ever-evolving exciting world of Ouch!

I manage the quality assurance across our wide range of health, safety and well-being training programmes, the social media, customer relationships and marketing. I work with our fantastic office team here at our training venue in Wimborne, Dorset.

I am an Ambassador for the Dorset Chamber and a Wimborne BID Director.

Max Cassin

I have over 20yrs working for Ouch, providing training and consultancy to a wide range of industries.

I have a passion for helping businesses improve their knowledge and understanding of Health, Safety and Wellbeing, I have a proven track record of facilitating learning for staff in a wide range of businesses from SME’s to Multinationals.

I’m approved instructor for IOSH; Jaupt CPC; UKATA; MHFA England, BSC; FAIB; IATP; FPA and Highfield courses.

Kim Fudge

Having worked at Ouch for 9 years, my main role as Finance Manager has always been varied with no two days being the same! Alongside finance, I also look after the IT systems, Ouch’s accreditations & memberships, and any continued projects. As well as my AAT qualification, I have also completed Prince2 Project Management and various Leadership & Management courses. I’m skilled in payroll management, office administration, budgeting and account reconciliation. I really enjoy the variation of tasks and being part of the team in Wimborne where we all work closely with each other to provide the best service to our customers.

Gemma Cataldo

I have been at Ouch since March 2020, along with my dog Rocco.  I’m an Admin Assistant. My role is a busy one making sure of the smooth transition from booking a course, all the way to the issuing of your course certificates.

I have a strong background and many years of experience in Customer Service and Business Development.

Andrea Saunders


I’m Andrea and have worked for Ouch for over 3 years. I do a bit of everything in the office and I’m also the tech queen!  I am an enthusiastic, hard-working and reliable individual with 15 years of administrative experience. I have completed WordPress, adobe InDesign and photoshop at Bournemouth Arts University.


Hi my name is Dolly and I am the smallest of the Ouch dogs, but I am in charge around here!

Luna & Bonnie

Hi my name is Luna and I love my hoomans to sing to me. My favourite thing to do is swim in the river on our Middaymile!

Hi my name is Bonnie and I am the baby here at Ouch. I love a prawn sandwich and will nibble your nose if you get too close!


Hi my name is Milo and I am the most enthusiastic Ouch dog. I love everyone and am obsessed by tennis balls!


Hi my name is Rocco and I am the most chilled out Ouch dog. I love a treat and will keep your feet warm by sitting on them.