The Conflict Resolution course is designed to provide a foundation in conflict resolution, with emphasis on the importance of personal safety. Our course has been approved by the Joint Approvals Unit for Periodic Training (JAUPT) and qualifies for 3.5 Driver CPC hours.
Any potential, new or existing bus, coach or lorry driver who benefit from conflict resolution training.
This course prepares delegates in how to deal with conflicts and manage potentially volatile situation. It also teach delegates the importance of personal safety and how to diffuse situations before they escalate.
Assessment: Not applicable
Duration: Half day program
Driver CPC: 3.5 hours