Hello to all our friends and customers
First and foremost I want to wish you and your family good health now and in the future. As we all know across the world the spread of Covid-19 (Coronavirus) has had a devastating effect on all aspects of society. At Ouch our first priority is the Health, Safety and well-being of our employees and customers.
As from the 1st of April Ouch will be maintaining a reduced level of staff availability. Our skeleton staffing levels will still enable us to answer calls and emails from customers as required. We had initially anticipated a need for delivering our training via different formats. But as many of our customers are not in a position to undertake training at present, we have decided to cancel all training scheduled for delivery during April and May. We will review training dates for subsequent months on a weekly basis and update our clients accordingly.
The situation we are all facing is ever-changing and because of this we will regularly update our customers through a variety of platforms including; website, emails, LinkedIn, twitter and Facebook.
Finally I just want to wish you all the very best of health. If we can help anyone in any way please get in touch.
Simon and the Ouch team
0800 389 1314
Due to the Government’s announcement, we are following guidelines and postponing all face to face training for the time being.
If you have already paid for training which won’t be taking place, we will issue you with a credit voucher to use within 12 months for the equivalent training. We will be issuing the vouchers in the upcoming weeks.
Please see the separate information on this page regarding certificate extensions. There are different rules for different training courses and awarding bodies regarding the expiry date during this period.
We are currently looking into the possibility of delivering remote training and will update this information shortly.
For anyone who was booked on a training course, we will be in contact with you as soon as we are able to deliver training again to offer new dates.
In order to support our clients through this difficult time Ouch will be; holding free webinars, creating videos and other support materials on an ongoing basis.
Ouch’s very own Director, Simon Cassin will be delivering a webinar on ‘Understanding how stress can impact on your team’ hosted by Dorset Chamber. Please follow the link below for more information and to book your place.
Other content and availability is still to be confirmed, details of additional sessions will be published on the Ouch website shortly.
Ouch client briefing note: 31st March 2020
Subject: Covid 19 – Certificate expiry information
As a provider of qualifications with a designated expiry date, Ouch have recognised that the current situation may impact on our customers Health and Safety accreditations and standards. We have been in touch with the relevant awarding bodies to clarify their position on certificate expiry dates, and listed below their current policies below. (N.B. the current situation is fluid and as such this may change on a day to day basis).
Detailed below is the information in relation to certificate extensions for different types of training. If you would like to request an extension on your certificate expiry date, then please download the form below and send to us at firstname.lastname@example.org
HSE’s current guidance on the Health and Safety (First-Aid) Regulations 1981 and the Offshore Installations and Pipeline Works (First-Aid) Regulations 1989 is that those holding an OM, OFA, FAW or EFAW qualifications should undertake retraining before their original certificate expires, and HSE strongly recommends that employers and individuals holding those qualifications should plan for requalification training well in advance of expiry dates.
If, however, requalification training is prevented for reasons associated directly with coronavirus or by complying with related government advice, it is reasonable and practical to extend the validity of current certificates by up to 3 months.
Anyone taking advantage of this extension should be able to describe clearly their reasons for delaying requalification training, and demonstrate steps they have taken to undertake the training, if required.
This guidance comes into effect for certificates expiring on or after 16th March 2020. HSE will review this matter over the coming months and will issue further statements as necessary.
In response to this opportunity for extension of certification Ouch are currently compiling a list of customers which fall within this category, and will be in-touch shortly to discuss the options available to our customers.
Awarding body: Jaupt
Jaupt are planning to allow grace periods for CPC training due to expire during the current crisis. During this period drivers will not be subject to enforcement action by the Driver and Vehicle Standards Agency (DVSA) in respect of the Driver CPC regulations.
If you are stopped by an enforcement officer they can check to see that you have previously recently held a Driver CPC or are in the military (including reservists acting under instruction).
Drivers should carry their expired Driver CPC card if they have it.
The drivers that this measure applies to will be required to comply with Driver CPC rules from 1 October 2020. As a result of this Ouch have been granted approval to deliver the following training via a video conferencing platform.
• Module B Vehicle Fire Safety
• Module C Introduction to Health & Safety
• Module D Risk Assessment
• Module E COSHH
• Module F Conflict Resolution
In response to this opportunity for extension of certification Ouch are currently compiling a list of customers which fall within this category, and will be in-touch shortly to discuss the options available to our customers. Ouch are in the process of scheduling a list of open courses delivered via video conferencing. Once these dates are confirmed we will be in touch to make all of our customers aware of the dates and how to access this training.
Awarding bodies: UKATA / IATP
Both UKATA and IATP have approved the delivery of some training via video conferencing (list below), because of this they have decided not to grant extensions for these course certificate expiry dates.
As these courses can be delivered remotely no grace period will be permitted for these courses; https://www.ukata.org.uk/news/ukata-announces-temporary-video-conference-asbestos-training-during-coronavirus-crisis/
The following training has been designated as suitable for delivery via video conferencing:
• Asbestos Awareness
• Asbestos Awareness Refresher
• Duty to Manage – Extension to Asbestos Awareness
• Non-Licensable Refresher (Delegates must complete a training needs analysis prior to the training)
In response to the UKATA / IATP statement on certificate extensions Ouch are currently compiling a list of customers which fall within this category, and will be in-touch shortly to discuss the options available to our customers. Ouch are in the process of scheduling a list of open courses delivered via video conferencing. Once these dates are confirmed we will be in touch to make all of our customers aware of the dates and how to access this training. N.B. copies of a sample training needs analysis are available from Ouch if required.
This guidance has been taken from the Health and Safety Executive, find it here. https://www.hse.gov.uk/news/first-aid-certificate-coronavirus.htm
If first aid cover for your business is reduced because of coronavirus or you can’t get the first aid training you need, there are some things you can do so that you still comply with the law.
You should review your first aid needs assessment, find it here https://www.hse.gov.uk/firstaid/needs-assessment.htm and decide if you can still provide the cover needed for the workers that are present and the activities that they are doing.
Keep enough first aid cover
If there are fewer people coming into your workplace it may still be safe to operate with reduced first aid cover. You could also stop higher risk activities.
You could share the first aiders of another business, but be sure that they have the knowledge, experience and availability to cover the first aid needs of your business.
Shared first aiders must:
Whoever provides the temporary cover must make sure they do not adversely affect their own first aid cover.
First aid certificate extensions
If you hold a first aid certificate that expires on or after 16 March 2020 and cannot access requalification training because of coronavirus you may qualify for a 3-month extension. This applies to:
To qualify for the extension, you must be able to explain why you haven’t been able to requalify and demonstrate what steps you have taken to access the training, if asked to do so.
Interrupted first aid training
If because of coronavirus you cannot complete training for your first aid qualification within the usual timeframe, training can restart at a later date as long as:
Guidance for first responders
This guidance has been taken from Public Health England, find it here
If you need to provide assistance to an individual who is symptomatic and may have COVID-19, wherever possible, place the person in a place away from others. If there is no physically separate room, ask others who are not involved in providing assistance to stay at least 2 metres away from the individual. If barriers or screens are available, these may be used.
Personal protective equipment (PPE)
Use and dispose of all PPE according to the instructions and training previously provided by your employer or organisation. Disposable gloves and fluid repellent surgical face mask is recommended and, if available, disposable plastic apron and disposable eye protection (such as face visor or goggles) should be worn. Wash your hands thoroughly with soap and water before putting on and after taking off PPE.
Your organisation will need to look at existing first aid kits and update supplies with recommended equipment.
Where possible, it is recommended that you do not perform rescue breaths or mouth-to-mouth ventilation; perform chest compressions only. Resuscitation Council (UK) Guidelines 2010 for Basic Life Support state that studies have shown that compression-only CPR may be as effective as combined ventilation and compression in the first few minutes after non-asphyxial arrest (cardiac arrest due to lack of oxygen).
If a decision is made to perform mouth-to-mouth ventilation in asphyxial arrest, use a resuscitation face shield where available.
This guidance has been taken from Resuscitation Council (UK), find it here https://www.resus.org.uk/media/statements/resuscitation-council-uk-statements-on-covid-19-coronavirus-cpr-and-resuscitation/covid-community/
Those laypeople and first responders with a duty of care (workplace first-aiders, sports coaches etc.) that may include CPR should be guided by their employer’s advice.
Resuscitation Council (UK) Guidelines 2015 state “If you are untrained or unable to do rescue breaths, give chest compression-only CPR (i.e. continuous compressions at a rate of at least 100–120 min)”.
Because of the heightened awareness of the possibility that the victim may have COVID-19, Resuscitation Council (UK offers this advice:
This guidance has been taken from Resuscitation Council (UK), find it here https://www.resus.org.uk/media/statements/resuscitation-council-uk-statements-on-covid-19-coronavirus-cpr-and-resuscitation/covid-paediatrics/
For out-of-hospital cardiac arrest, the importance of calling an ambulance and taking immediate action cannot be stressed highly enough. If a child is not breathing normally and no actions are taken, their heart will stop, and full cardiac arrest will occur.
It is likely that the child/infant having an out-of-hospital cardiac arrest will be known to you. We accept that doing rescue breaths will increase the risk of transmitting the COVID-19 virus, either to the rescuer or the child/infant. However, this risk is small compared to the risk of taking no action as this will result in certain cardiac arrest and the death of the child.
Should you have given mouth-to-mouth ventilation there are no additional actions to be taken other than to monitor yourself for symptoms of possible COVID-19 over the following 14 days. Should you develop such symptoms you should follow the advice on what to do on the NHS Website, find it here https://www.nhs.uk/conditions/coronavirus-covid-19/